Director, Information Technology Services, Application Portfolio and Development Bloomington IL/Minneapolis MN/Atlanta GA

As Director, Information Technology Services Application Portfolio and Development you will direct the planning, oversight, and development of a portfolio of application capabilities supporting our needs . Also, you will serve as the single point of navigation into IT Services for specific business partners to ensure that total technology needs, costs, and “performance” are addressed.  This is a great opportunity to lead a multi-year, multi-million dollar transformation initiative to deliver new policy administration and billing systems.

Responsibilities: 

  • Lead large development and integration program to success. Organize team and align roles and responsibilities. Continually improve delivery processes and quality.
  • Directs selection, development and maintenance of business applications to serve business needs of operating companies, in addition to related needs of the agency force.
  • Manages selection of vendor software packages to fulfill business requirements.
  • Provides significant input into selection of and priorities for corporate methodologies, tools, and guidelines to improve efficiency and quality of development/maintenance processes.
  • Works closely with business unit management to establish priorities and plans to ensure their critical needs are met over both the short and long term.
  • Works to ensure technology has a significant business impact, is prioritized correctly, plays a significant role in establishing business strategy, and is cost effective for alliance companies represented. Presents ideas and options for how technology and business applications can benefit the organization.
  • Provides input into development of long-term portfolio plans to guide future system development.
  • Prepares information systems’ annual budgets based on IT Services and business partner priorities.
  • Directs research and monitors trends for application development processes/methodologies, architectures, and platforms. Controls development and installation processes to ensure high quality implementations which meet business expectations.
  • Maintains awareness of trends in the insurance industry for information services and business systems. Ensures direct colleagues are aware of these trends.
  • Oversees selection, training, and development of ITS Application Portfolio & Development staff.
  • Participates as part of the IT Services senior leadership team to effectively lead ITS in the proactive and effective planning, delivery, and maintenance of corporate technology needs.
  • Formulates and recommends short and long-term division objectives relating to business application development through continuing analysis of policies, procedures, changing products, equipment, costs, and company needs.
  • Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results.
  • Creates an environment which encourages people to think, behave, take action, control work and make decisions autonomously to attain clear goals.
  • Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved. 
     

Requirements: 

  • Bachelor’s degree.
  • Demonstrated experience delivering large, complex IT programs is required.
  • Experience with software vendor negotiation and software package implementation and integration.
  • Has broad knowledge of development methodologies and techniques.
  • Highly skilled at all phases of software development including Requirements, Architecture, Design, Development, Testing, Assurance, and Implementation.
  • IT portfolio management experience in Personal Insurance systems is a plus.
  • Past success in: 
     - Setting forth clear performance expectations and carrying out consequences for results and behaviors. 
     - Coaching management in developing their employees for performance effectiveness. 
     - Developing and implementing cost effective solutions.
  • Has a broad knowledge of management theory and ability to manage technical personnel.
  • Demonstrates the business and financial acumen necessary to develop and present data-based ideas and solutions in a clear, concise, and organized manner.
  • Demonstrates the ability to strategically develop and lead division operations in alignment with company goals and customer needs.
  • Demonstrates the ability to contribute to the development of sustainable business practices that support objectives.
  • Excellent interpersonal and collaboration skills with effectiveness in resolving conflict to meet the business needs.
  • Excellent oral and written communication skills, including the ability to make presentations and influence effectively.
  • Excellent strategic planning, critical thinking, problem solving skills.
  • Proven leadership and business judgment to make decisions in the best interest of the company and its customers.
  • Effective delegation skills to maximize employee engagement and effectiveness.
  • Demonstrates the ability to build empowering and engaging work units that leverage the talents of diverse individuals.
  • Demonstrates sophisticated management skills in directing division activities.
  • Possesses ability to integrate corporate goals and objectives with those of individual companies and regions.
  • Possesses ability to analyze problems and persuade users of acceptable solutions.